Privacy Policy

1. Introduction & Scope

Welcome to Nova Skills Education Institute ("Nova Skills", "we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of the personal data you share with us when visiting our official website (https://novaskills.in), applying for our courses, interacting with our AI tools, or communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across all digital platforms, course enrolment portals, lead generation forms, and communication channels operated by Nova Skills. By using our website or submitting your details, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out course enrolment forms, request career counselling, subscribe to newsletters, or contact our support team.

Personal Data Provided Directly by You:

• Identity & Contact Details: Full name, email address, mobile phone number, WhatsApp number, and current city/location.
• Academic & Career Profile: Highest academic qualification, current employment status, learning mode preference (Hybrid, Online, Offline), preferred batch timing, and career goals.
• Course & Enrolment Data: Selected academy, course interest, payment receipts, EMI query details, and fee transaction records.
• Communication Data: Inquiries sent via contact forms, live chat, email, feedback forms, or WhatsApp messages.

3. Information Collected Automatically

When you navigate through our website, our servers and embedded analytical tools automatically collect technical and usage data to ensure system performance, security, and user experience optimisation.

Automated Technical Data Includes:

• Network & Device Identifiers: Public IP address, browser type and version, operating system (Windows, macOS, Android, iOS), and device model.
• Telemetry & Resolution: Screen resolution, system language, timezone settings, and device orientation.
• Usage & Navigation Details: Pages visited, time spent per page, click paths, bounce rates, scroll depth, and date/time stamps.
• Attribution Data: Referring URL, HTTP headers, landing page, and Marketing Attribution (UTM parameters: utm_source, utm_medium, utm_campaign, utm_content, utm_term).

4. Cookies & Tracking Technologies

Nova Skills uses cookies, web beacons, and local storage objects (LSOs) to deliver a seamless browsing experience, remember your preferences, and evaluate website traffic patterns.

Types of Cookies We Use:

• Essential Cookies: Required for fundamental website operations, secure form submission, and session navigation.
• Analytics Cookies: Help us measure visitor interactions, page performance, and popular course topics.
• Marketing & Attribution Cookies: Track campaign effectiveness across ad networks to deliver relevant course recommendations.

You can choose to disable cookies through your browser settings. However, doing so may limit your access to certain interactive website features and AI tools.

5. Third-Party Services & Integrations

To deliver enterprise-grade performance, analytics, advertising measurement, and interactive content, Nova Skills integrates with verified third-party technology providers:

• Google Analytics 4 (GA4) & Google Tag Manager (GTM): Used to gather aggregated, anonymised statistics regarding website usage and conversion events.
• Google Search Console: Used for technical site indexing and search query optimization.
• Meta Pixel (Facebook / Instagram): Used to measure advertising conversion actions and present relevant skill development programs on Meta platforms.
• Cloudflare (Security Gateway & Edge Worker): Provides DDoS mitigation, security header enforcement, edge caching, and API rate limiting.
• Google Maps & YouTube Embeds: Interactive maps for campus locations and embedded video players for course previews.
• WhatsApp Business API / Direct Chat: Facilitates student inquiries, admission support, and instant batch updates.

6. How We Use Information

We use the collected information for legitimate educational, operational, and administrative purposes:

• Processing course enrolments, batch allocations, and academic certificates.
• Scheduling 1-on-1 career counselling sessions and phone consultations.
• Connecting eligible students with Nova Skills' network of industry hiring connections for placement support.
• Sending course updates, class schedules, exam alerts, and academic notifications via Email and WhatsApp.
• Enhancing website UI/UX, debugging server errors, and preventing fraudulent submissions.
• Complying with applicable legal, accounting, and statutory requirements in India.

7. Data Sharing & Disclosure

We restrict access to your personal data to authorized Nova Skills faculty, academic counsellors, and essential technical staff. We do not sell your personal data to third parties.

We May Share Your Data Under the Following Strict Conditions:

• Hiring Partners (Placement Assistance): With your explicit consent, your resume and profile are shared with recruiting partners for job placements.
• Service Providers: Cloud hosting platforms, Google Apps Script CRM infrastructure, and communication gateways operating under strict confidentiality agreements.
• Legal & Regulatory Authorities: If mandatory under Indian law, court order, or governmental regulation.

8. Data Security & Retention

Nova Skills implements robust administrative, technical, and physical security measures—including HTTPS/TLS encryption, edge rate-limiting, and role-based access controls—to protect your personal information against unauthorized access, alteration, or disclosure.

We retain personal data for as long as necessary to fulfill the educational purposes for which it was collected, support placement alumni services, and satisfy legal retention obligations.

9. Your Privacy Rights

Subject to applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information Nova Skills holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal details.
• Right to Erasure / Deletion: Request removal of your non-essential personal records from our database.
• Right to Opt-Out: Unsubscribe from promotional marketing emails or WhatsApp alerts at any time by replying "STOP" or contacting our support team.

10. Children's Privacy

Nova Skills offers specialised STEM and coding programs for young learners under our Kids Tech Academy. For students under 18 years of age, enrolment forms and communications must be completed with parent or legal guardian authorization. We do not knowingly collect data from minors without parental consent.

11. External Links Disclaimer

Our website may contain links to external third-party websites, partner portals, or social media platforms. Nova Skills is not responsible for the privacy practices, content, or data protection policies of third-party websites. We encourage you to review the privacy policy of every website you visit.

12. Policy Updates & Revisions

Nova Skills reserves the right to modify or update this Privacy Policy periodically to reflect technological advancements, legal requirements, or operational changes. All revisions will be posted on this page with an updated "Effective Date". We encourage users to review this page periodically.

13. Contact Information & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or data protection practices at Nova Skills, please contact our Data Protection Officer: